The scheduled maintenance of our Customer Portal has been completed. If you experience any issues, we first recommend clearing your browser cache, but if that doesn't fix them then please contact support by E-mailing firstname.lastname@example.org.
During the next week we will be re-structuring our servers to improve efficiency. This means that there may be periods of time where the customer portal is unavailable. It is our goal to complete this project swiftly and with a minimum of impact to our customers. Please bear with us during this project. If you experience any trouble reaching our ... Read More »
We have scheduled system reboots for Sunday, April 7th. All servers will be rebooted in the late Sunday evening through early Monday morning, based on the timezone of the server. These reboots are necessary to fully deploy the latest available security patches. The process should take about 5 to 15 minutes, and will be closely monitored by ... Read More »
The problem: The majority of attacks on websites come from a small number of global regions, for example China and Russia. The solution: We are happy to announce we are rolling out optional regional firewall blocks. These are completely optional. By customer request, you can have any global region firewalled, preventing any address in that ... Read More »